In this document, the word DNA stands for gDNA and cDNA.

Applied Gene will keep all of the client’s genetic results and personal information confidential. DNA samples will be stored at Applied Gene for a period of two (2) months, at which time they will be discarded. A client may ask Applied Gene to store his/her DNA sample for a longer period of time for a fee. A client may cancel his/her account at any time. If the client cancels the account before the DNA sample is processed, then the sample will be discarded before it is analyzed.

Applied Gene is not responsible if a client is unable to obtain and submit a DNA sample. If Applied Gene is not able to obtain DNA from a client’s sample, then Applied Gene will send a second sample kit to the customer at no charge. Any additional kits will be sent to the client at the client’s expense.

Applied Gene will maintain the client’s username and password confidentially. Applied Gene reserves the right to reject a client’s password or username if it is already used within Applied Gene’s database. Applied Gene is not liable if the client shares his/her username and/or password with a third party.

Applied Gene uses modern techniques, equipment, and database information. The Genomic Profiling technique has been shown to generate data at a call rate of over 99% with over 99% reproducibility, however Applied Gene cannot guarantee that all results are 100% accurate. Applied Gene is not responsible for missing data, incomplete data, or SNP genotyping errors.

Due to the lack of diversity, with respect to the ethnic groups which scientists have studied in SNP-based genetic association studies, the results of this service will not apply equally to all ethnic backgrounds.

Applied Gene will not outsource any part of its DNA analysis service. All DNA extractions and subsequent genotyping will be performed on-site in Applied Gene’s GLP compliant Laboratories. Storage of genetic data produced from Applied Gene’s Genomic Profiling Service will be stored separately from personal identifying information such as, name, address, and email address.